Terms of Service

Last Updated: April 3, 2026

These Terms of Service ("Terms") govern your use of the Deep Into China website and booking of travel experiences. By accessing our website or making a booking, you agree to these Terms.

1. Service Description

Deep Into China provides curated travel experiences in China, including but not limited to:

Multi-day guided tours and experiences
Accommodation arrangements
Transportation services
Cultural activities and wellness experiences

All experiences are designed for international travelers and include English-speaking guides.

2. Booking Process

2.1 Making a Booking

To book an experience, you must:

Be at least 18 years of age
Provide accurate and complete information
Have a valid passport with at least 6 months validity
Accept these Terms and our Privacy Policy

2.2 Booking Confirmation

Your booking is confirmed when:

We receive your completed booking form
Payment is successfully processed
You receive a booking confirmation email from us

The booking confirmation email constitutes a binding contract between you and Deep Into China.

3. Pricing and Payment

3.1 Prices

All prices are listed in USD
Prices include accommodations, guided experiences, and specified meals
International flights and visa fees are not included unless explicitly stated
We reserve the right to adjust prices due to currency fluctuations or unforeseen cost increases

3.2 Payment

Full payment is required at the time of booking
Payment is processed securely through Airwallex
We accept major credit cards (Visa, Mastercard, American Express)

4. Cancellation and Refund Policy

Please refer to our Refund Policy for detailed information about cancellations and refunds.

5. Travel Requirements

5.1 Passport and Visa

You are responsible for ensuring you have valid travel documents
China offers visa-free entry for many nationalities (15-30 days) - verify your eligibility
Your passport must be valid for at least 6 months beyond your travel dates

5.2 Health and Safety

You must disclose any medical conditions that may affect your participation
Travel insurance is strongly recommended
You are responsible for obtaining necessary vaccinations

6. Changes to Itinerary

We reserve the right to modify itineraries due to:

Weather conditions or natural disasters
Government restrictions or safety concerns
Unforeseen circumstances beyond our control

In such cases, we will provide comparable alternatives or partial refunds as appropriate.

7. Liability and Responsibility

7.1 Our Responsibility

We are responsible for:

Providing services as described in your booking confirmation
Ensuring reasonable care in selecting service providers
Providing support during your travel experience

7.2 Limitations

We are not liable for:

Acts of God, natural disasters, or force majeure events
Actions of third-party service providers beyond our control
Personal injury or loss due to your own negligence
Delays or cancellations by airlines or other transportation providers
Loss or damage to personal belongings

8. Traveler Conduct

You agree to:

Respect local customs, laws, and regulations
Follow instructions from guides and local authorities
Behave respectfully toward other travelers and local communities
Not engage in illegal activities

We reserve the right to terminate your participation without refund if your conduct is deemed inappropriate or dangerous.

9. Intellectual Property

All content on our website, including text, images, logos, and itineraries, is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

10. Dispute Resolution

Any disputes arising from these Terms or your booking shall be resolved through:

Good faith negotiation between parties
Mediation if negotiation fails
Arbitration in accordance with international arbitration rules

11. Governing Law

These Terms are governed by the laws of the People's Republic of China. For international disputes, we agree to international arbitration.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Information

For questions about these Terms, please contact us:

Deep Into China
Email: hello@deepintochina.com
Address: Hong Kong, China